# JFrog: JFrog Xray services outage affecting a subset of customers in Azure EU West

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-20 03:24 UTC · Resolved: 2024-12-20 03:51 UTC · Duration: 27 min
- Updates: 3 · Affected components: Europe - West (Netherlands) - Azure - Security - JAS, Security - JAS, Europe - West (Netherlands) - Azure - Security - Catalog, Security - Catalog, Europe - West (Netherlands) - Azure - Security - Curation, Security - Curation, Europe - West (Netherlands) - Azure - Security - Xray, Security - Xray, Europe - West (Netherlands) - Azure - Security - Runtime, Security - Runtime
- [Vendor status page: https://stspg.io/x6xm5r6tddm2](https://stspg.io/x6xm5r6tddm2)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

JFrog reported a major Xray services outage affecting a subset of customers in Azure EU West (Netherlands), starting 2024-12-20 03:24 UTC and resolved at 2024-12-20 03:51 UTC after 27 min. A fix was implemented by 2024-12-20 03:38 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-12-20 03:24 UTC: We are currently investigating the issue!
- **monitoring** 2024-12-20 03:38 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-12-20 03:51 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-12-20 03:24 UTC: [Major incident: JFrog Xray services outage affecting a subset of customers in Azure EU West](https://rewindex.com/change/ia06deebdbc95d1.md)


---
Canonical: https://rewindex.com/company/jfrog/incidents/41h6k6zzhpq4 · Markdown: https://rewindex.com/company/jfrog/incidents/41h6k6zzhpq4.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/41h6k6zzhpq4 · Generated 2026-10-18T12:23:13.670Z