# Jasper: Elevated errors caused by a Google Cloud incident

> Jasper status incident “Elevated errors caused by a Google Cloud incident” on 2026-09-01: impact minor (vendor’s label), 9 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620
Last updated: 2026-09-01T16:50:19Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 16:41 UTC · Resolved: 2026-09-01 16:50 UTC · Duration: 9 min
- Updates: 1
- [Vendor status page: https://status.jasper.ai/437c3640-3442-411a-aa2c-141b40c49620](https://status.jasper.ai/437c3640-3442-411a-aa2c-141b40c49620)
- [Company: Jasper](https://rewindex.com/company/jasper.md)

## Timeline of updates

- **resolved** 2026-09-01 16:50 UTC: Sep 1, 16:50 UTC Resolved - The issue is now resolved. Sep 1, 16:41 UTC Monitoring - Between 14:39 and 15:52 UTC, some generation requests and knowledge uploads failed. The cause was a Google Cloud networking incident in the us-central1 region affecting Cloud SQL, which made one of our databases unreachable. Service has since recovered and we are continuing to monitor. This was a third-party provider issue. Google's incident details are available here: https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev

## Cite this

Status incident (vendor impact label: minor) posted by Jasper, started 2026-09-01 16:41 UTC, resolved after 9 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620
- Citation: Jasper, “Elevated errors caused by a Google Cloud incident” (2026-09-01 16:41 UTC). Archived by Rewindex: https://rewindex.com/company/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620 (CC BY 4.0).
- Markdown link: `[Jasper: Elevated errors caused by a Google Cloud incident (2026-09-01)](https://rewindex.com/company/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620)`


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Canonical: https://rewindex.com/company/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620 · Markdown: https://rewindex.com/company/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620.md · JSON: https://rewindex.com/api/v1/companies/jasper/incidents/437c3640-3442-411a-aa2c-141b40c49620 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:02:12.659Z