# Iterable: Some Customers Experiencing Email Links Timing Out or Slow to Load

> Iterable status incident “Some Customers Experiencing Email Links Timing Out or Slow to Load” on 2018-06-13: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/yfm3r0v79cx0
Last updated: 2018-06-13T20:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-06-13 16:51 UTC · Resolved: 2018-06-13 20:04 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/yfm3r0v79cx0](https://status.iterable.com/incidents/yfm3r0v79cx0)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2018-06-13 20:04 UTC: We have resolved this incident and confirmed the links are now redirecting properly and API calls are returning successful 200 responses. We apologize for the inconvenience. Please reach out to your CSM for root cause analysis.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2018-06-13 16:51 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/yfm3r0v79cx0
- Citation: Iterable, “Some Customers Experiencing Email Links Timing Out or Slow to Load” (2018-06-13 16:51 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/yfm3r0v79cx0 (CC BY 4.0).
- Markdown link: `[Iterable: Some Customers Experiencing Email Links Timing Out or Slow to Load (2018-06-13)](https://rewindex.com/company/iterable/incidents/yfm3r0v79cx0)`


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Canonical: https://rewindex.com/company/iterable/incidents/yfm3r0v79cx0 · Markdown: https://rewindex.com/company/iterable/incidents/yfm3r0v79cx0.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/yfm3r0v79cx0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:57.509Z