# Iterable: Increase in 5XX API errors

> Iterable status incident “Increase in 5XX API errors” on 2021-09-23: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7
Last updated: 2021-09-23T23:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-23 18:24 UTC · Resolved: 2021-09-23 23:56 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/x9lt6ccd6jc7](https://status.iterable.com/incidents/x9lt6ccd6jc7)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2021-09-23 23:56 UTC: Our engineering team has implemented fixes and continued to monitor the health of the Iterable API. We have seen no further issues and resulting 5xx errors. If you have any additional questions please contact your account manager or email support@iterable.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2021-09-23 18:24 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7
- Citation: Iterable, “Increase in 5XX API errors” (2021-09-23 18:24 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7 (CC BY 4.0).
- Markdown link: `[Iterable: Increase in 5XX API errors (2021-09-23)](https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7)`


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Canonical: https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7 · Markdown: https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/x9lt6ccd6jc7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:15.279Z