# Iterable: Journey processing issues across clusters

> Iterable status incident “Journey processing issues across clusters” on 2023-08-27: impact none (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/x5yc1y4b5mv7
Last updated: 2023-08-27T20:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-27 16:10 UTC · Resolved: 2023-08-27 20:10 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/x5yc1y4b5mv7](https://status.iterable.com/incidents/x5yc1y4b5mv7)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2023-08-27 20:10 UTC: The engineering team has confirmed that journey processing is healthy and our systems have caught up on their processing backlogs. For the most part, impact was between approximately 3:00am PT and 9:20am PT today. Clusters 6 and 9 took a little longer to recover, so impact for those was between approximately 3:00am PT and 12:00pm PT.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Iterable, started 2023-08-27 16:10 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/x5yc1y4b5mv7
- Citation: Iterable, “Journey processing issues across clusters” (2023-08-27 16:10 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/x5yc1y4b5mv7 (CC BY 4.0).
- Markdown link: `[Iterable: Journey processing issues across clusters (2023-08-27)](https://rewindex.com/company/iterable/incidents/x5yc1y4b5mv7)`


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Canonical: https://rewindex.com/company/iterable/incidents/x5yc1y4b5mv7 · Markdown: https://rewindex.com/company/iterable/incidents/x5yc1y4b5mv7.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/x5yc1y4b5mv7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T20:45:07.549Z