# Iterable: Some customers experiencing delayed email sends, slow workflows, API failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-08-22 16:46 UTC · Resolved: 2018-08-23 05:14 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/wd2cf4v7n7f3](https://status.iterable.com/incidents/wd2cf4v7n7f3)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2018-08-23 05:14 UTC: After monitoring the clusters, we have reached a resolution on this incident. If you experience any unusual behavior with the Iterable platform, please open a support ticket by sending an email to support@iterable.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/iterable/incidents/wd2cf4v7n7f3 · Markdown: https://rewindex.com/company/iterable/incidents/wd2cf4v7n7f3.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/wd2cf4v7n7f3 · Generated 2026-10-18T10:26:02.154Z