# Iterable: Delayed Message Sends

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-18 14:46 UTC · Resolved: 2025-11-18 16:38 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Global Proof Sends, Global System Webhooks, Global Journey Processing, Global Campaign Sends
- [Vendor status page: https://stspg.io/55yd55h73cj0](https://stspg.io/55yd55h73cj0)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **identified** 2025-11-18 14:46 UTC: We are currently experiencing delays in processing certain message sends and exit-trigger workflows. This is due to an upstream outage affecting some of our backend components that handle message publishing.
- **monitoring** 2025-11-18 14:57 UTC: Upstream issue has been resolved. we will continue monitoring.
- **monitoring** 2025-11-18 15:36 UTC: All processing is back to normal. We continue to monitor.
- **resolved** 2025-11-18 16:38 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/iterable/incidents/w61r2wb6592f · Markdown: https://rewindex.com/company/iterable/incidents/w61r2wb6592f.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/w61r2wb6592f · Generated 2026-10-18T12:21:48.290Z