# Iterable: Slowness In Journeys Processing

> Iterable status incident “Slowness In Journeys Processing” on 2023-06-27: impact minor (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/v8v7h603lsbq
Last updated: 2023-06-30T01:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-27 15:53 UTC · Resolved: 2023-06-30 01:12 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/v8v7h603lsbq](https://status.iterable.com/incidents/v8v7h603lsbq)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2023-06-30 01:12 UTC: The original journey performance issues that triggered this incident have now been resolved. As mentioned in previous updates, there may be customers that have experienced users stuck in journey tiles as an effect of this incident. For these customers, our Customer Success team will be working with you separately to address these users on a case by case basis. Because the original impact is resolved, this incident will be closed, and a root cause analysis will be in progress. If you experience further journey performance issues, please reach out the Support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2023-06-27 15:53 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/v8v7h603lsbq
- Citation: Iterable, “Slowness In Journeys Processing” (2023-06-27 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/v8v7h603lsbq (CC BY 4.0).
- Markdown link: `[Iterable: Slowness In Journeys Processing (2023-06-27)](https://rewindex.com/company/iterable/incidents/v8v7h603lsbq)`


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Canonical: https://rewindex.com/company/iterable/incidents/v8v7h603lsbq · Markdown: https://rewindex.com/company/iterable/incidents/v8v7h603lsbq.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/v8v7h603lsbq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:20:34.636Z