# Iterable: Errors and slowness across the app for some customers

> Iterable status incident “Errors and slowness across the app for some customers” on 2024-03-25: impact minor (vendor’s label), 37 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/rls9bnz7xxzd
Last updated: 2024-03-25T15:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-25 14:33 UTC · Resolved: 2024-03-25 15:10 UTC · Duration: 37 min
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/rls9bnz7xxzd](https://status.iterable.com/incidents/rls9bnz7xxzd)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2024-03-25 15:10 UTC: We have fully recovered and customers should be seeing standard interactions and speed in the UI. If customers are seeing errors on templates or campaigns created during the impact window (6:15am PT to 7:30am PT), please recreate them as there may be some required information missing due to this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2024-03-25 14:33 UTC, resolved after 37 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/rls9bnz7xxzd
- Citation: Iterable, “Errors and slowness across the app for some customers” (2024-03-25 14:33 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/rls9bnz7xxzd (CC BY 4.0).
- Markdown link: `[Iterable: Errors and slowness across the app for some customers (2024-03-25)](https://rewindex.com/company/iterable/incidents/rls9bnz7xxzd)`


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Canonical: https://rewindex.com/company/iterable/incidents/rls9bnz7xxzd · Markdown: https://rewindex.com/company/iterable/incidents/rls9bnz7xxzd.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/rls9bnz7xxzd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:06:04.150Z