# Iterable: Elevated API Error Rates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-22 22:09 UTC · Resolved: 2020-07-23 00:09 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/q6fr4r3z07rg](https://status.iterable.com/incidents/q6fr4r3z07rg)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2020-07-23 00:09 UTC: The engineering team has resolved the high error rates from the API. They are working on a solution to prevent error rates from increasing in the future. Please reach out to your CSM or support@iterable.com with questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/iterable/incidents/q6fr4r3z07rg · Markdown: https://rewindex.com/company/iterable/incidents/q6fr4r3z07rg.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/q6fr4r3z07rg · Generated 2026-10-18T09:40:49.287Z