# Iterable: Small number of customers seeing some delays in API ingestion

> Iterable status incident “Small number of customers seeing some delays in API ingestion” on 2020-04-20: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/m3h2f6bb4yfk
Last updated: 2020-04-21T00:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-20 21:50 UTC · Resolved: 2020-04-21 00:45 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/m3h2f6bb4yfk](https://status.iterable.com/incidents/m3h2f6bb4yfk)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2020-04-21 00:45 UTC: The data ingestion lag has caught up and there are no longer any delays relating to the user bulk update api. Our engineering teams will continue monitoring to make sure there are no further issues. For any additional questions, please reach out to either your account manager or support@iterable.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2020-04-20 21:50 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/m3h2f6bb4yfk
- Citation: Iterable, “Small number of customers seeing some delays in API ingestion” (2020-04-20 21:50 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/m3h2f6bb4yfk (CC BY 4.0).
- Markdown link: `[Iterable: Small number of customers seeing some delays in API ingestion (2020-04-20)](https://rewindex.com/company/iterable/incidents/m3h2f6bb4yfk)`


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Canonical: https://rewindex.com/company/iterable/incidents/m3h2f6bb4yfk · Markdown: https://rewindex.com/company/iterable/incidents/m3h2f6bb4yfk.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/m3h2f6bb4yfk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:56:28.973Z