# Iterable: WebApp UI is non-responsive/not loading for a subset of users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-03 17:07 UTC · Resolved: 2023-03-03 21:52 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/lpjvmyq402qy](https://status.iterable.com/incidents/lpjvmyq402qy)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2023-03-03 21:52 UTC: The Engineering team has determined that all metrics are stable, and see no indication of further issues. This incident is resolved. Please reach out to support if you have questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/iterable/incidents/lpjvmyq402qy · Markdown: https://rewindex.com/company/iterable/incidents/lpjvmyq402qy.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/lpjvmyq402qy · Generated 2026-10-18T11:44:32.896Z