# Iterable: High error rate on API endpoints

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-13 17:43 UTC · Resolved: 2021-10-13 20:03 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/k2gq4jlzcl4j](https://status.iterable.com/incidents/k2gq4jlzcl4j)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2021-10-13 20:03 UTC: As of 1 pm PST our engineers have identified the cause of the API errors and we are no longer seeing a high error rate across all endpoints. If you have any questions please contact your account manager or email support@iterable.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/iterable/incidents/k2gq4jlzcl4j · Markdown: https://rewindex.com/company/iterable/incidents/k2gq4jlzcl4j.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/k2gq4jlzcl4j · Generated 2026-10-18T12:31:47.100Z