# Iterable: Push and SMS send failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-11 21:59 UTC · Resolved: 2021-02-12 02:12 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/jnsn3mxm1lyh](https://status.iterable.com/incidents/jnsn3mxm1lyh)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2021-02-12 02:12 UTC: The fix has been rolled out and SMS along with Push messages are sending as expected. Our teams will continue to monitor the fix. The subset of customers impacted have been contacted by their account managers directly on mitigation steps. If you have any further questions, please do not hesitate to reach out to your account manager or email support@iterable.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/iterable/incidents/jnsn3mxm1lyh · Markdown: https://rewindex.com/company/iterable/incidents/jnsn3mxm1lyh.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/jnsn3mxm1lyh · Generated 2026-10-18T12:22:12.000Z