# Iterable: Users unable to login and web

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-15 16:00 UTC · Resolved: 2024-08-15 20:47 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/h9fq3y01b78v](https://status.iterable.com/incidents/h9fq3y01b78v)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2024-08-15 20:47 UTC: The platform has been stable, and users should no longer see any delays on page load or issues logging in. This incident is closed. If you are experiencing any issues, please reach out to Iterable support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/iterable/incidents/h9fq3y01b78v · Markdown: https://rewindex.com/company/iterable/incidents/h9fq3y01b78v.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/h9fq3y01b78v · Generated 2026-10-18T11:28:51.085Z