# Iterable: Workflow memory issues

> Iterable status incident “Workflow memory issues” on 2022-12-01: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/gpqvrfcpfpfd
Last updated: 2022-12-02T03:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-01 16:24 UTC · Resolved: 2022-12-02 03:15 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/gpqvrfcpfpfd](https://status.iterable.com/incidents/gpqvrfcpfpfd)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2022-12-02 03:15 UTC: We continue to see no new impact related to the memory issues earlier in the day. Our engineers have uncovered one side effect in which in certain limited cases it appears as though users are stuck in a journey. We have confirmed that in these cases it is an issue with the UI, and that the users did in fact progress. We have initiated efforts to remediate the incorrect counts of stuck users, and we expect that process to be completed tomorrow (Friday). For now, we will go ahead and close out this incident. Thank you for your patience - please reach out to us at support@iterable.com if you have any further questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2022-12-01 16:24 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/gpqvrfcpfpfd
- Citation: Iterable, “Workflow memory issues” (2022-12-01 16:24 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/gpqvrfcpfpfd (CC BY 4.0).
- Markdown link: `[Iterable: Workflow memory issues (2022-12-01)](https://rewindex.com/company/iterable/incidents/gpqvrfcpfpfd)`


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Canonical: https://rewindex.com/company/iterable/incidents/gpqvrfcpfpfd · Markdown: https://rewindex.com/company/iterable/incidents/gpqvrfcpfpfd.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/gpqvrfcpfpfd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:52.475Z