# Iterable: Reopening - Some Customers Experiencing Email Links Timing Out or Slow to Load

> Iterable status incident “Reopening - Some Customers Experiencing Email Links Timing Out or Slow to Load” on 2018-06-13: impact minor (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/fq4nxv6dyfml
Last updated: 2018-06-14T00:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-06-13 20:36 UTC · Resolved: 2018-06-14 00:34 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/fq4nxv6dyfml](https://status.iterable.com/incidents/fq4nxv6dyfml)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2018-06-14 00:34 UTC: We have resolved this incident and confirmed the links are now redirecting properly and API calls are returning successful 200 responses. Please reach out to support@iterable.com or to your CSM if you have any questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2018-06-13 20:36 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/fq4nxv6dyfml
- Citation: Iterable, “Reopening - Some Customers Experiencing Email Links Timing Out or Slow to Load” (2018-06-13 20:36 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/fq4nxv6dyfml (CC BY 4.0).
- Markdown link: `[Iterable: Reopening - Some Customers Experiencing Email Links Timing Out or Slow to Load (2018-06-13)](https://rewindex.com/company/iterable/incidents/fq4nxv6dyfml)`


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Canonical: https://rewindex.com/company/iterable/incidents/fq4nxv6dyfml · Markdown: https://rewindex.com/company/iterable/incidents/fq4nxv6dyfml.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/fq4nxv6dyfml · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:31.039Z