# Iterable: Stuck users across multiple journeys

> Iterable status incident “Stuck users across multiple journeys” on 2023-11-01: impact none (vendor’s label), 14 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/fb3wcfmcx4yq
Last updated: 2023-11-15T17:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-01 21:59 UTC · Resolved: 2023-11-15 17:50 UTC · Duration: 14 d
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/fb3wcfmcx4yq](https://status.iterable.com/incidents/fb3wcfmcx4yq)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2023-11-15 17:50 UTC: All remaining stuck users have been auto-removed from journeys yesterday Tuesday, November 14 and this incident is now resolved. If you need any further assistance related to this incident, please reach out to support for assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Iterable, started 2023-11-01 21:59 UTC, resolved after 14 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/fb3wcfmcx4yq
- Citation: Iterable, “Stuck users across multiple journeys” (2023-11-01 21:59 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/fb3wcfmcx4yq (CC BY 4.0).
- Markdown link: `[Iterable: Stuck users across multiple journeys (2023-11-01)](https://rewindex.com/company/iterable/incidents/fb3wcfmcx4yq)`


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Canonical: https://rewindex.com/company/iterable/incidents/fb3wcfmcx4yq · Markdown: https://rewindex.com/company/iterable/incidents/fb3wcfmcx4yq.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/fb3wcfmcx4yq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:35:05.726Z