# Iterable: User profiles not loading

> Iterable status incident “User profiles not loading” on 2018-09-25: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/f9yzll0r1fmc
Last updated: 2018-09-25T18:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-09-25 15:05 UTC · Resolved: 2018-09-25 18:10 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/f9yzll0r1fmc](https://status.iterable.com/incidents/f9yzll0r1fmc)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2018-09-25 18:10 UTC: We haven't seen any additional issues related to the Update Profile page issue, so we're moving this to resolved. As always, you can reach us at support@iterable.com if you have any concerns or see anything else unusual, and our technical support team will investigate. From all of us here at Iterable, thanks again for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2018-09-25 15:05 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/f9yzll0r1fmc
- Citation: Iterable, “User profiles not loading” (2018-09-25 15:05 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/f9yzll0r1fmc (CC BY 4.0).
- Markdown link: `[Iterable: User profiles not loading (2018-09-25)](https://rewindex.com/company/iterable/incidents/f9yzll0r1fmc)`


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Canonical: https://rewindex.com/company/iterable/incidents/f9yzll0r1fmc · Markdown: https://rewindex.com/company/iterable/incidents/f9yzll0r1fmc.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/f9yzll0r1fmc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:54.413Z