# Iterable: Some workflows failed to trigger

> Iterable status incident “Some workflows failed to trigger” on 2020-11-19: impact none (vendor’s label), 32 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2
Last updated: 2020-11-20T22:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-19 14:31 UTC · Resolved: 2020-11-20 22:43 UTC · Duration: 32 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/d0tvgnlcfbh2](https://status.iterable.com/incidents/d0tvgnlcfbh2)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2020-11-20 22:43 UTC: Our engineers were able to confirm that approximately between 4pm on 11/18 and 4am on 11/19 a small percentage of users that should have been triggered into workflows did not get triggered. Our customer success team is reaching out today to customers who were most impacted by this issue to determine how to handle those users. If you need additional info or help, don't hesitate to connect with us at support@iterable.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Iterable, started 2020-11-19 14:31 UTC, resolved after 32 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2
- Citation: Iterable, “Some workflows failed to trigger” (2020-11-19 14:31 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2 (CC BY 4.0).
- Markdown link: `[Iterable: Some workflows failed to trigger (2020-11-19)](https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2)`


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Canonical: https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2 · Markdown: https://rewindex.com/company/iterable/incidents/d0tvgnlcfbh2.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/d0tvgnlcfbh2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:31.757Z