# Iterable: Iterable live chat support outage

> Iterable status incident “Iterable live chat support outage” on 2020-09-21: impact minor (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/bhqs61gc1w8l
Last updated: 2020-09-21T17:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-21 16:42 UTC · Resolved: 2020-09-21 17:33 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/bhqs61gc1w8l](https://status.iterable.com/incidents/bhqs61gc1w8l)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2020-09-21 17:33 UTC: Our provider informs us that the issues with live chat appear to be resolved, and the platform is now working. If you have any issues opening a chat, please let us know at support@iterable.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2020-09-21 16:42 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/bhqs61gc1w8l
- Citation: Iterable, “Iterable live chat support outage” (2020-09-21 16:42 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/bhqs61gc1w8l (CC BY 4.0).
- Markdown link: `[Iterable: Iterable live chat support outage (2020-09-21)](https://rewindex.com/company/iterable/incidents/bhqs61gc1w8l)`


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Canonical: https://rewindex.com/company/iterable/incidents/bhqs61gc1w8l · Markdown: https://rewindex.com/company/iterable/incidents/bhqs61gc1w8l.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/bhqs61gc1w8l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:15:49.776Z