# Iterable: ingestion delays on c22

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-13 22:41 UTC · Resolved: 2025-01-14 01:03 UTC · Duration: 2.4 h
- Updates: 4 · Affected components: Cluster 22 - List Uploads, List Uploads, Cluster 22 - User Updates, User Updates
- [Vendor status page: https://stspg.io/6sp69cthrzt6](https://stspg.io/6sp69cthrzt6)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **identified** 2025-01-13 22:41 UTC: Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours.  This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page.  Next update by 3:30PST.
- **identified** 2025-01-13 23:32 UTC: Ingestion backlogs on c22 are shrinking due to the deployed fix. Next update by 4:30PST.
- **monitoring** 2025-01-14 00:30 UTC: Ingestion on c22 has fully caught up. Our engineering team is continuing to monitor the situation.
- **resolved** 2025-01-14 01:03 UTC: Our engineering team hasn't detected any additional anomalies, and ingestion has been stable. This incident is now resolved.


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Canonical: https://rewindex.com/company/iterable/incidents/b3f349ly7b95 · Markdown: https://rewindex.com/company/iterable/incidents/b3f349ly7b95.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/b3f349ly7b95 · Generated 2026-10-18T11:25:32.246Z