# Iterable: Data Segmentation and Campaign Analytics are timing out for a subset of our customers

> Iterable status incident “Data Segmentation and Campaign Analytics are timing out for a subset of our customers” on 2019-04-03: impact minor (vendor’s label), 9.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m
Last updated: 2019-04-04T05:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-04-03 19:32 UTC · Resolved: 2019-04-04 05:08 UTC · Duration: 9.6 h
- Updates: 1
- [Vendor status page: https://status.iterable.com/incidents/7npx3pr3zd3m](https://status.iterable.com/incidents/7npx3pr3zd3m)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **resolved** 2019-04-04 05:08 UTC: The engineering team after carefully monitoring the situation has determined that all functionality is back to normal and this incident is now resolved. We appreciate your patience during this time and please reach out to your CSM or our support team if you experience any abnormality with segmentation or analytics.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Iterable, started 2019-04-03 19:32 UTC, resolved after 9.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m
- Citation: Iterable, “Data Segmentation and Campaign Analytics are timing out for a subset of our customers” (2019-04-03 19:32 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m (CC BY 4.0).
- Markdown link: `[Iterable: Data Segmentation and Campaign Analytics are timing out for a subset of our customers (2019-04-03)](https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m)`


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Canonical: https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m · Markdown: https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/7npx3pr3zd3m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:26.358Z