# Iterable: Proof Send Functionality Degraded

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-16 16:18 UTC · Resolved: 2026-03-16 18:50 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: Global Proof Sends
- [Vendor status page: https://stspg.io/cwzng63h1yl5](https://stspg.io/cwzng63h1yl5)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **investigating** 2026-03-16 16:18 UTC: We have been alerted to an issue where proofs sends are not being sent as expected as of 9:00 am PT.  Iterable Engineers are actively investigating the issue. Next update by 11:00 am PT or sooner.
- **monitoring** 2026-03-16 17:09 UTC: The engineering team has implemented a fix and proofs are now successfully sending. We will continue to monitor. Next update at 12:00 PST or earlier.
- **resolved** 2026-03-16 18:50 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/iterable/incidents/3xyq04c0kjcy · Markdown: https://rewindex.com/company/iterable/incidents/3xyq04c0kjcy.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/3xyq04c0kjcy · Generated 2026-10-18T11:28:31.839Z
