# Iterable in September 2021: incidents, uptime and changes

> Iterable in September 2021: 8 incidents on its status page (2 major or critical), 97.76% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Iterable’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/iterable/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 6
- Uptime (vendor-reported): 97.76% free of major/critical incidents, 95.34% free of any incident; outage time 16 h 7 min, incident time 33 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/iterable/2021/08.md) · Next: [October 2021](https://rewindex.com/company/iterable/2021/10.md) · [All months](https://rewindex.com/company/iterable/reports.md) · [Iterable](https://rewindex.com/company/iterable.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Links serving 5XX error](https://rewindex.com/company/iterable/incidents/v1w5qhj9hkff.md) | major | 2021-09-15 14:36 UTC | 2021-09-15 19:15 UTC | 4.7 h | resolved |
| [Degraded workflow and API performance](https://rewindex.com/company/iterable/incidents/k66qt3q23vy7.md) | major | 2021-09-27 04:32 UTC | 2021-09-27 16:00 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increase in userUpdate API 5xx errors](https://rewindex.com/company/iterable/incidents/dkrphpm0hy26.md) | minor | 2021-09-09 23:33 UTC | 2021-09-10 00:30 UTC | 57 min | resolved |
| [Shopify Connector Down](https://rewindex.com/company/iterable/incidents/kvrq01d1bc37.md) | minor | 2021-09-15 00:43 UTC | 2021-09-15 02:48 UTC | 2.1 h | resolved |
| [Links serving 5XX error](https://rewindex.com/company/iterable/incidents/v1w5qhj9hkff.md) | major | 2021-09-15 14:36 UTC | 2021-09-15 19:15 UTC | 4.7 h | resolved |
| [Users delayed processing through workflows.](https://rewindex.com/company/iterable/incidents/tz9tnks9dzc3.md) | minor | 2021-09-15 15:02 UTC | 2021-09-15 23:11 UTC | 8.2 h | resolved |
| [Increase in 5XX API errors](https://rewindex.com/company/iterable/incidents/x9lt6ccd6jc7.md) | minor | 2021-09-23 18:24 UTC | 2021-09-23 23:56 UTC | 5.5 h | resolved |
| [Data Ingestion Delays](https://rewindex.com/company/iterable/incidents/30fp2tx7025t.md) | minor | 2021-09-25 01:26 UTC | 2021-09-25 02:59 UTC | 1.6 h | resolved |
| [Degraded workflow and API performance](https://rewindex.com/company/iterable/incidents/k66qt3q23vy7.md) | major | 2021-09-27 04:32 UTC | 2021-09-27 16:00 UTC | 11 h | resolved |
| [Ingestion delays for list uploads.](https://rewindex.com/company/iterable/incidents/zmb0fx3rbjb6.md) | minor | 2021-09-30 20:04 UTC | 2021-09-30 23:24 UTC | 3.3 h | resolved |

## Cite this

Iterable posted 8 status incidents in September 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/iterable/2021/09
- Citation: Iterable, “Iterable in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/2021/09 (CC BY 4.0).
- Markdown link: `[Iterable: Iterable in September 2021 (2021-09-01)](https://rewindex.com/company/iterable/2021/09)`


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Canonical: https://rewindex.com/company/iterable/2021/09 · Markdown: https://rewindex.com/company/iterable/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:02.519Z