# Iterable in May 2020: incidents, uptime and changes

> Iterable in May 2020: 3 incidents on its status page (2 major or critical), 98.07% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Iterable’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/iterable/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 98.07% free of major/critical incidents, 97.51% free of any incident; outage time 14 h 20 min, incident time 18 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/iterable/2020/04.md) · Next: [June 2020](https://rewindex.com/company/iterable/2020/06.md) · [All months](https://rewindex.com/company/iterable/reports.md) · [Iterable](https://rewindex.com/company/iterable.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [High API Error Rates](https://rewindex.com/company/iterable/incidents/x5qk0f8cp7cl.md) | major | 2020-05-21 02:54 UTC | 2020-05-21 16:17 UTC | 13 h | resolved |
| [High Error Rate from API](https://rewindex.com/company/iterable/incidents/4cg3ww958qvk.md) | major | 2020-05-27 18:57 UTC | 2020-05-27 19:54 UTC | 57 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Webhook Processing Delays](https://rewindex.com/company/iterable/incidents/3sr0kxktnd5w.md) | minor | 2020-05-13 22:01 UTC | 2020-05-14 02:10 UTC | 4.2 h | resolved |
| [High API Error Rates](https://rewindex.com/company/iterable/incidents/x5qk0f8cp7cl.md) | major | 2020-05-21 02:54 UTC | 2020-05-21 16:17 UTC | 13 h | resolved |
| [High Error Rate from API](https://rewindex.com/company/iterable/incidents/4cg3ww958qvk.md) | major | 2020-05-27 18:57 UTC | 2020-05-27 19:54 UTC | 57 min | resolved |

## Cite this

Iterable posted 3 status incidents in May 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/iterable/2020/05
- Citation: Iterable, “Iterable in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/iterable/2020/05 (CC BY 4.0).
- Markdown link: `[Iterable: Iterable in May 2020 (2020-05-01)](https://rewindex.com/company/iterable/2020/05)`


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Canonical: https://rewindex.com/company/iterable/2020/05 · Markdown: https://rewindex.com/company/iterable/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:18.230Z