# Intercom in October 2026: incidents, uptime and changes

> Intercom in October 2026: 2 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported), 3 pricing/legal/trust page changes. From Rewindex’s archive of Intercom’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/intercom/2026/10
Last updated: 2026-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.91% free of any incident; outage time 0 min, incident time 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 3 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2026](https://rewindex.com/company/intercom/2026/09.md) · Next: [November 2026](https://rewindex.com/company/intercom/2026/11.md) · [All months](https://rewindex.com/company/intercom/reports.md) · [Intercom](https://rewindex.com/company/intercom.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customer contact details showing up as "Redacted" in the Intercom Inbox](https://rewindex.com/company/intercom/incidents/01M4XR5BR7KCA4H4A8Z2B13HH0.md) | minor | 2026-10-14 17:43 UTC | 2026-10-14 17:55 UTC | 12 min | resolved |
| [Slow Fin Procedures](https://rewindex.com/company/intercom/incidents/01M66ZVY42NN7ZBFE5R54AWP5A.md) | minor | 2026-10-30 18:06 UTC | 2026-10-30 18:30 UTC | 24 min | resolved |

## Pricing, legal and trust page changes

- 2026-10-21 08:44 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p4379.md) (Privacy policy: Privacy (legal) page)
- 2026-10-22 08:44 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p5217.md) (Privacy policy: Privacy (legal) page)
- 2026-10-24 08:45 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p6857.md) (Privacy policy: Privacy (legal) page)

## Cite this

Intercom posted 2 status incidents in October 2026 (0 major or critical); 0 price changes and 3 notable page changes observed.

- Canonical URL: https://rewindex.com/company/intercom/2026/10
- Citation: Intercom, “Intercom in October 2026” (2026-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/intercom/2026/10 (CC BY 4.0).
- Markdown link: `[Intercom: Intercom in October 2026 (2026-10-01)](https://rewindex.com/company/intercom/2026/10)`


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Canonical: https://rewindex.com/company/intercom/2026/10 · Markdown: https://rewindex.com/company/intercom/2026/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:19:14.464Z