# Intercom in September 2026: incidents, uptime and changes

> Intercom in September 2026: 4 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Intercom’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/intercom/2026/09
Last updated: 2026-10-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 3
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 98.33% free of any incident; outage time 29 min, incident time 12 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2026](https://rewindex.com/company/intercom/2026/08.md) · Next: [October 2026](https://rewindex.com/company/intercom/2026/10.md) · [All months](https://rewindex.com/company/intercom/reports.md) · [Intercom](https://rewindex.com/company/intercom.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Fin failures in Australia region](https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH.md) | critical | 2026-09-03 14:13 UTC | 2026-09-03 14:41 UTC | 29 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Fin failures in Australia region](https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH.md) | critical | 2026-09-03 14:13 UTC | 2026-09-03 14:41 UTC | 29 min | resolved |
| [Fin intermittent failures responding to first conversation messages](https://rewindex.com/company/intercom/incidents/01M1PFX639M0HRXYGFZG9E6YW0.md) | minor | 2026-09-04 10:00 UTC | 2026-09-04 15:55 UTC | 5.9 h | resolved |
| [Messenger Help Articles not displaying](https://rewindex.com/company/intercom/incidents/01M23E41WACM8EA0K46V2V89QP.md) | minor | 2026-09-09 15:55 UTC | 2026-09-09 16:05 UTC | 9 min | resolved |
| [Issues with Fin for Salesforce](https://rewindex.com/company/intercom/incidents/01M2N0Y11MT015N7214K8Z8PAH.md) | minor | 2026-09-16 11:51 UTC | 2026-09-16 17:19 UTC | 5.5 h | resolved |

## Cite this

Intercom posted 4 status incidents in September 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/intercom/2026/09
- Citation: Intercom, “Intercom in September 2026” (2026-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/intercom/2026/09 (CC BY 4.0).
- Markdown link: `[Intercom: Intercom in September 2026 (2026-09-01)](https://rewindex.com/company/intercom/2026/09)`


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Canonical: https://rewindex.com/company/intercom/2026/09 · Markdown: https://rewindex.com/company/intercom/2026/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:00:53.009Z