# InfluxData (InfluxDB Cloud): During routine scale out procedure users encountered read errors.

> InfluxData (InfluxDB Cloud) status incident “During routine scale out procedure users encountered read errors.” on 2021-05-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br
Last updated: 2021-05-11T16:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-11 16:07 UTC · Resolved: 2021-05-11 16:07 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/rxwgxgkrn6br](https://status.influxdata.com/incidents/rxwgxgkrn6br)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2021-05-11 16:07 UTC: While performing a routine scale out procedure users encountered a small percentage of read errors for 30 minutes. The errors subsided when the scale out finished. The engineering team is currently engaged in understanding why the errors occurred. No data was lost and all writes during this period were successful

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by InfluxData (InfluxDB Cloud), started 2021-05-11 16:07 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br
- Citation: InfluxData (InfluxDB Cloud), “During routine scale out procedure users encountered read errors.” (2021-05-11 16:07 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): During routine scale out procedure users encountered read errors. (2021-05-11)](https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br)`


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Canonical: https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br · Markdown: https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/rxwgxgkrn6br · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:58:35.534Z