# InfluxData (InfluxDB Cloud): Logging in to dashboards unavailable

> InfluxData (InfluxDB Cloud) status incident “Logging in to dashboards unavailable” on 2020-02-06: impact major (vendor’s label), 9 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/rc293nwd31w7
Last updated: 2020-02-06T16:14:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-06 16:05 UTC · Resolved: 2020-02-06 16:14 UTC · Duration: 9 min
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/rc293nwd31w7](https://status.influxdata.com/incidents/rc293nwd31w7)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2020-02-06 16:14 UTC: We have identified the factors contributing to the inability to manipulate dashboards. Data written during this event has been properly recorded; no data loss occurred. A permanent solution to the issue is being implemented as well as preventative alerting for similar scenarios in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by InfluxData (InfluxDB Cloud), started 2020-02-06 16:05 UTC, resolved after 9 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/rc293nwd31w7
- Citation: InfluxData (InfluxDB Cloud), “Logging in to dashboards unavailable” (2020-02-06 16:05 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/rc293nwd31w7 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): Logging in to dashboards unavailable (2020-02-06)](https://rewindex.com/company/influxdata/incidents/rc293nwd31w7)`


---
Canonical: https://rewindex.com/company/influxdata/incidents/rc293nwd31w7 · Markdown: https://rewindex.com/company/influxdata/incidents/rc293nwd31w7.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/rc293nwd31w7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:54.103Z