# InfluxData (InfluxDB Cloud): Authentication failures

> InfluxData (InfluxDB Cloud) status incident “Authentication failures” on 2019-12-19: impact critical (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/89ctcrfv0sg9
Last updated: 2019-12-19T18:34:00Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-12-19 18:34 UTC · Resolved: 2019-12-19 18:34 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/89ctcrfv0sg9](https://status.influxdata.com/incidents/89ctcrfv0sg9)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2019-12-19 18:34 UTC: Our authentication provider experienced issues processing authentication requests for approximately two hours. The issue has been identified by our provider and resolved. Please see Auth0's postmortem for more detail.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: critical) posted by InfluxData (InfluxDB Cloud), started 2019-12-19 18:34 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/89ctcrfv0sg9
- Citation: InfluxData (InfluxDB Cloud), “Authentication failures” (2019-12-19 18:34 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/89ctcrfv0sg9 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): Authentication failures (2019-12-19)](https://rewindex.com/company/influxdata/incidents/89ctcrfv0sg9)`


---
Canonical: https://rewindex.com/company/influxdata/incidents/89ctcrfv0sg9 · Markdown: https://rewindex.com/company/influxdata/incidents/89ctcrfv0sg9.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/89ctcrfv0sg9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:49.825Z