# InfluxData (InfluxDB Cloud): Unable to login to Cloud UI due to Auth0 service interruption

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-16 18:59 UTC · Resolved: 2021-12-16 21:21 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/840fz037mqqc](https://status.influxdata.com/incidents/840fz037mqqc)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2021-12-16 21:21 UTC: Auth0 service has been restored, and login should be functioning as normal again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/influxdata/incidents/840fz037mqqc · Markdown: https://rewindex.com/company/influxdata/incidents/840fz037mqqc.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/840fz037mqqc · Generated 2026-10-20T00:03:13.150Z