# InfluxData (InfluxDB Cloud): usage page not working for a portion of the users

> InfluxData (InfluxDB Cloud) status incident “usage page not working for a portion of the users” on 2020-05-29: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/6qc9lzklpf0c
Last updated: 2020-05-29T22:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-29 10:35 UTC · Resolved: 2020-05-29 22:57 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/6qc9lzklpf0c](https://status.influxdata.com/incidents/6qc9lzklpf0c)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2020-05-29 22:57 UTC: We have identified the issue affecting the usage page. For a few users, the top-level summary may fail to load. The usage details are loading correctly. We apologize for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by InfluxData (InfluxDB Cloud), started 2020-05-29 10:35 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/6qc9lzklpf0c
- Citation: InfluxData (InfluxDB Cloud), “usage page not working for a portion of the users” (2020-05-29 10:35 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/6qc9lzklpf0c (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): usage page not working for a portion of the users (2020-05-29)](https://rewindex.com/company/influxdata/incidents/6qc9lzklpf0c)`


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Canonical: https://rewindex.com/company/influxdata/incidents/6qc9lzklpf0c · Markdown: https://rewindex.com/company/influxdata/incidents/6qc9lzklpf0c.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/6qc9lzklpf0c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:48:51.481Z