# InfluxData (InfluxDB Cloud): Sign up emails not being delivered to new signup users

> InfluxData (InfluxDB Cloud) status incident “Sign up emails not being delivered to new signup users” on 2021-06-03: impact minor (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/5mxg3dq6142v
Last updated: 2021-06-03T16:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-03 13:03 UTC · Resolved: 2021-06-03 16:18 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/5mxg3dq6142v](https://status.influxdata.com/incidents/5mxg3dq6142v)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2021-06-03 16:18 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by InfluxData (InfluxDB Cloud), started 2021-06-03 13:03 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/5mxg3dq6142v
- Citation: InfluxData (InfluxDB Cloud), “Sign up emails not being delivered to new signup users” (2021-06-03 13:03 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/5mxg3dq6142v (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): Sign up emails not being delivered to new signup users (2021-06-03)](https://rewindex.com/company/influxdata/incidents/5mxg3dq6142v)`


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Canonical: https://rewindex.com/company/influxdata/incidents/5mxg3dq6142v · Markdown: https://rewindex.com/company/influxdata/incidents/5mxg3dq6142v.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/5mxg3dq6142v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:26.590Z