# InfluxData (InfluxDB Cloud): Issues with mailing service

> InfluxData (InfluxDB Cloud) status incident “Issues with mailing service” on 2023-01-06: impact major (vendor’s label), 5.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/5hr7fw35h01z
Last updated: 2023-01-07T00:18:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-06 18:38 UTC · Resolved: 2023-01-07 00:18 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/5hr7fw35h01z](https://status.influxdata.com/incidents/5hr7fw35h01z)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2023-01-07 00:18 UTC: Issue has been fully resolved. Users can resend verification/invite emails manually by logging in and clicking "Resend verification email" or going to the members page and clicking "Resend" on any invites in the list.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by InfluxData (InfluxDB Cloud), started 2023-01-06 18:38 UTC, resolved after 5.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/5hr7fw35h01z
- Citation: InfluxData (InfluxDB Cloud), “Issues with mailing service” (2023-01-06 18:38 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/5hr7fw35h01z (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): Issues with mailing service (2023-01-06)](https://rewindex.com/company/influxdata/incidents/5hr7fw35h01z)`


---
Canonical: https://rewindex.com/company/influxdata/incidents/5hr7fw35h01z · Markdown: https://rewindex.com/company/influxdata/incidents/5hr7fw35h01z.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/5hr7fw35h01z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:02.214Z