# InfluxData (InfluxDB Cloud): SSO Login Service Availability (other login methods not affected)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-11 16:32 UTC · Resolved: 2026-09-11 19:26 UTC · Duration: 2.9 h
- Updates: 3 · Affected components: Auth0 User Authentication, Other Services - Auth0 User Authentication
- [Vendor status page: https://stspg.io/7dt3n0grpnx2](https://stspg.io/7dt3n0grpnx2)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2026-09-11 16:32 UTC: The SSO Login Service is currently experiencing downtime and the team is currently looking into it
- **monitoring** 2026-09-11 16:37 UTC: The engineering team has resolved the issue and is continuing to monitor the health of the SSO Login Service
- **resolved** 2026-09-11 19:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-11 16:32 UTC: [Major incident: SSO Login Service Availability (other login methods not affected)](https://rewindex.com/change/i73e78684854222.md)


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Canonical: https://rewindex.com/company/influxdata/incidents/48z2y7pyl5fd · Markdown: https://rewindex.com/company/influxdata/incidents/48z2y7pyl5fd.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/48z2y7pyl5fd · Generated 2026-10-19T23:15:09.952Z