# InfluxData (InfluxDB Cloud): Elevated error rate in logins due to provider issue

> InfluxData (InfluxDB Cloud) status incident “Elevated error rate in logins due to provider issue” on 2021-09-28: impact minor (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/323kvqj0txvv
Last updated: 2021-09-28T16:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-28 15:58 UTC · Resolved: 2021-09-28 16:30 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/323kvqj0txvv](https://status.influxdata.com/incidents/323kvqj0txvv)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2021-09-28 16:30 UTC: Auth-0 has fixed their issue, marking this as resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by InfluxData (InfluxDB Cloud), started 2021-09-28 15:58 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/323kvqj0txvv
- Citation: InfluxData (InfluxDB Cloud), “Elevated error rate in logins due to provider issue” (2021-09-28 15:58 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/323kvqj0txvv (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): Elevated error rate in logins due to provider issue (2021-09-28)](https://rewindex.com/company/influxdata/incidents/323kvqj0txvv)`


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Canonical: https://rewindex.com/company/influxdata/incidents/323kvqj0txvv · Markdown: https://rewindex.com/company/influxdata/incidents/323kvqj0txvv.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/323kvqj0txvv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:17:52.447Z