# InfluxData (InfluxDB Cloud): Authorization Errors

> InfluxData (InfluxDB Cloud) status incident “Authorization Errors” on 2020-04-26: impact major (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq
Last updated: 2020-04-26T15:00:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-04-26 12:39 UTC · Resolved: 2020-04-26 15:00 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.influxdata.com/incidents/2k3695sm0fdq](https://status.influxdata.com/incidents/2k3695sm0fdq)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **resolved** 2020-04-26 15:00 UTC: We have identified and disabled the feature responsible for increased authorization failures. The web user interface is now operational across all regions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by InfluxData (InfluxDB Cloud), started 2020-04-26 12:39 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq
- Citation: InfluxData (InfluxDB Cloud), “Authorization Errors” (2020-04-26 12:39 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): Authorization Errors (2020-04-26)](https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq)`


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Canonical: https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq · Markdown: https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/2k3695sm0fdq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:06.444Z