# InfluxData (InfluxDB Cloud): Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-28 02:04 UTC · Resolved: 2025-10-28 04:57 UTC · Duration: 2.9 h
- Updates: 4 · Affected components: API Writes, Cloud Serverless: AWS, EU-Central - API Writes, API Queries, Cloud Serverless: AWS, EU-Central - API Queries
- [Vendor status page: https://stspg.io/tdnv754s1t9g](https://stspg.io/tdnv754s1t9g)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2025-10-28 02:04 UTC: We are currently investigating performance degradation and high error rates for queries in EU-Central region.
- **investigating** 2025-10-28 03:07 UTC: We are continuing to investigate this issue.
- **investigating** 2025-10-28 03:53 UTC: We are continuing to investigate this issue. Currently, some queries may succeed but writes are now being affected and may fail.
- **resolved** 2025-10-28 04:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-28 02:04 UTC: [Major incident: Degraded Query Performance and High Error Rates – AWS EU-Central Serverless](https://rewindex.com/change/i5f9ad98072c71e.md)


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Canonical: https://rewindex.com/company/influxdata/incidents/2hqkb0d94fdm · Markdown: https://rewindex.com/company/influxdata/incidents/2hqkb0d94fdm.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/2hqkb0d94fdm · Generated 2026-10-19T23:14:31.035Z