# InfluxData (InfluxDB Cloud) in September 2023: incidents, uptime and changes

> InfluxData (InfluxDB Cloud) in September 2023: 8 incidents on its status page (2 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of InfluxData (InfluxDB Cloud)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/influxdata/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 2, none 4
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 99.21% free of any incident; outage time 1 h 24 min, incident time 5 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/influxdata/2023/08.md) · Next: [October 2023](https://rewindex.com/company/influxdata/2023/10.md) · [All months](https://rewindex.com/company/influxdata/reports.md) · [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Writes are down for InfluxDB 3 users in Eu-central, us-east-1 and us-east-2, and this is affecting only IOx users](https://rewindex.com/company/influxdata/incidents/gql7yfxd8jc5.md) | critical | 2023-09-05 17:57 UTC | 2023-09-05 18:36 UTC | 39 min | resolved |
| [Write failures in us-east-1 region (Cloud Serverless)](https://rewindex.com/company/influxdata/incidents/0m0dxrydmsm3.md) | major | 2023-09-06 04:10 UTC | 2023-09-06 04:55 UTC | 45 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Writes are down for InfluxDB 3 users in Eu-central, us-east-1 and us-east-2, and this is affecting only IOx users](https://rewindex.com/company/influxdata/incidents/gql7yfxd8jc5.md) | critical | 2023-09-05 17:57 UTC | 2023-09-05 18:36 UTC | 39 min | resolved |
| [Write failures in us-east-1 region (Cloud Serverless)](https://rewindex.com/company/influxdata/incidents/0m0dxrydmsm3.md) | major | 2023-09-06 04:10 UTC | 2023-09-06 04:55 UTC | 45 min | resolved |
| [Read/Write failures in us-west-2 region](https://rewindex.com/company/influxdata/incidents/l3jsbqr59dvh.md) | none | 2023-09-06 12:09 UTC | 2023-09-06 13:03 UTC | 54 min | resolved |
| [Write failures in eu-central-1 & us-east-1 regions](https://rewindex.com/company/influxdata/incidents/4r61krvsqlxj.md) | none | 2023-09-06 19:28 UTC | 2023-09-06 21:21 UTC | 1.9 h | resolved |
| [AWS us-east increased error rate for queries (Serverless/IOx)](https://rewindex.com/company/influxdata/incidents/twxnp4hfjwzg.md) | none | 2023-09-07 14:27 UTC | 2023-09-07 16:41 UTC | 2.2 h | resolved |
| [Investigating potential problem with reads and writes in us-west-2 region](https://rewindex.com/company/influxdata/incidents/wwh3hdm2xyjz.md) | none | 2023-09-07 19:21 UTC | 2023-09-07 23:32 UTC | 4.2 h | resolved |
| [Degraded Query and Writes in AWS us-east-1](https://rewindex.com/company/influxdata/incidents/fj24841hy574.md) | minor | 2023-09-08 09:29 UTC | 2023-09-08 12:38 UTC | 3.1 h | resolved |
| [Issue with InfluxQL queries in eu-central-1](https://rewindex.com/company/influxdata/incidents/z56lm0rz9q55.md) | minor | 2023-09-08 10:00 UTC | 2023-09-08 13:45 UTC | 3.8 h | resolved |

## Cite this

InfluxData (InfluxDB Cloud) posted 8 status incidents in September 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/influxdata/2023/09
- Citation: InfluxData (InfluxDB Cloud), “InfluxData (InfluxDB Cloud) in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/2023/09 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): InfluxData (InfluxDB Cloud) in September 2023 (2023-09-01)](https://rewindex.com/company/influxdata/2023/09)`


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Canonical: https://rewindex.com/company/influxdata/2023/09 · Markdown: https://rewindex.com/company/influxdata/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:31.667Z