# InfluxData (InfluxDB Cloud) in September 2021: incidents, uptime and changes

> InfluxData (InfluxDB Cloud) in September 2021: 5 incidents on its status page (3 major or critical), 82.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of InfluxData (InfluxDB Cloud)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/influxdata/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 2
- Uptime (vendor-reported): 82.79% free of major/critical incidents, 82.69% free of any incident; outage time 5.2 days, incident time 5.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/influxdata/2021/08.md) · Next: [October 2021](https://rewindex.com/company/influxdata/2021/10.md) · [All months](https://rewindex.com/company/influxdata/reports.md) · [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [EU-Central-1 is down](https://rewindex.com/company/influxdata/incidents/l7943t0xlm01.md) | critical | 2021-09-17 10:49 UTC | 2021-09-17 19:41 UTC | 8.9 h | resolved |
| [Query timeouts in AWS US-West-2 region.](https://rewindex.com/company/influxdata/incidents/39j54wgjdwz8.md) | major | 2021-09-07 00:39 UTC | 2021-09-07 22:03 UTC | 21 h | resolved |
| [Slow queries in US-west-2](https://rewindex.com/company/influxdata/incidents/hl43nb2wxmgt.md) | major | 2021-09-17 13:32 UTC | 2021-09-21 17:16 UTC | 4 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Query timeouts in AWS US-West-2 region.](https://rewindex.com/company/influxdata/incidents/39j54wgjdwz8.md) | major | 2021-09-07 00:39 UTC | 2021-09-07 22:03 UTC | 21 h | resolved |
| [Query timeouts affecting AWS us-west-2 region.](https://rewindex.com/company/influxdata/incidents/k60qq4znc3dp.md) | minor | 2021-09-16 05:06 UTC | 2021-09-16 05:18 UTC | 12 min | resolved |
| [EU-Central-1 is down](https://rewindex.com/company/influxdata/incidents/l7943t0xlm01.md) | critical | 2021-09-17 10:49 UTC | 2021-09-17 19:41 UTC | 8.9 h | resolved |
| [Slow queries in US-west-2](https://rewindex.com/company/influxdata/incidents/hl43nb2wxmgt.md) | major | 2021-09-17 13:32 UTC | 2021-09-21 17:16 UTC | 4 d | resolved |
| [Elevated error rate in logins due to provider issue](https://rewindex.com/company/influxdata/incidents/323kvqj0txvv.md) | minor | 2021-09-28 15:58 UTC | 2021-09-28 16:30 UTC | 32 min | resolved |

## Cite this

InfluxData (InfluxDB Cloud) posted 5 status incidents in September 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/influxdata/2021/09
- Citation: InfluxData (InfluxDB Cloud), “InfluxData (InfluxDB Cloud) in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/2021/09 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): InfluxData (InfluxDB Cloud) in September 2021 (2021-09-01)](https://rewindex.com/company/influxdata/2021/09)`


---
Canonical: https://rewindex.com/company/influxdata/2021/09 · Markdown: https://rewindex.com/company/influxdata/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:09.704Z