# InfluxData (InfluxDB Cloud) in May 2021: incidents, uptime and changes

> InfluxData (InfluxDB Cloud) in May 2021: 7 incidents on its status page (1 major or critical), 99.76% free of major or critical incidents (vendor-reported). From Rewindex’s archive of InfluxData (InfluxDB Cloud)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/influxdata/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4, none 2
- Uptime (vendor-reported): 99.76% free of major/critical incidents, 98.32% free of any incident; outage time 1 h 46 min, incident time 12 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/influxdata/2021/04.md) · Next: [June 2021](https://rewindex.com/company/influxdata/2021/06.md) · [All months](https://rewindex.com/company/influxdata/reports.md) · [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated errors rates for queries in EU Central](https://rewindex.com/company/influxdata/incidents/wjtq9ww0t4sl.md) | major | 2021-05-12 12:14 UTC | 2021-05-12 14:00 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Storage pods lost on prod01-us-east-1 Azure](https://rewindex.com/company/influxdata/incidents/n0dj97js5ywr.md) | none | 2021-05-07 09:45 UTC | 2021-05-07 09:45 UTC | 0 min | resolved |
| [During routine scale out procedure users encountered read errors.](https://rewindex.com/company/influxdata/incidents/rxwgxgkrn6br.md) | none | 2021-05-11 16:07 UTC | 2021-05-11 16:07 UTC | 0 min | resolved |
| [Elevated errors rates for queries in EU Central](https://rewindex.com/company/influxdata/incidents/wjtq9ww0t4sl.md) | major | 2021-05-12 12:14 UTC | 2021-05-12 14:00 UTC | 1.8 h | resolved |
| [Login Failures](https://rewindex.com/company/influxdata/incidents/g89nghv6xk3x.md) | minor | 2021-05-14 21:03 UTC | 2021-05-14 22:32 UTC | 1.5 h | resolved |
| [Elevated query duration in GCP/us-central-1](https://rewindex.com/company/influxdata/incidents/68n9jgl7v6b2.md) | minor | 2021-05-17 17:05 UTC | 2021-05-17 19:20 UTC | 2.3 h | resolved |
| [Problem with queries affecting some users in the AWS eu-central-1 region.](https://rewindex.com/company/influxdata/incidents/mzlj8w0kgrb7.md) | minor | 2021-05-27 15:09 UTC | 2021-05-27 18:56 UTC | 3.8 h | resolved |
| [Currently observing elevated query errors.](https://rewindex.com/company/influxdata/incidents/4ytztxw48wgh.md) | minor | 2021-05-28 14:14 UTC | 2021-05-28 17:25 UTC | 3.2 h | resolved |

## Cite this

InfluxData (InfluxDB Cloud) posted 7 status incidents in May 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/influxdata/2021/05
- Citation: InfluxData (InfluxDB Cloud), “InfluxData (InfluxDB Cloud) in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/2021/05 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): InfluxData (InfluxDB Cloud) in May 2021 (2021-05-01)](https://rewindex.com/company/influxdata/2021/05)`


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Canonical: https://rewindex.com/company/influxdata/2021/05 · Markdown: https://rewindex.com/company/influxdata/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:11.538Z