# InfluxData (InfluxDB Cloud) in December 2020: incidents, uptime and changes

> InfluxData (InfluxDB Cloud) in December 2020: 4 incidents on its status page (2 major or critical), 99.76% free of major or critical incidents (vendor-reported). From Rewindex’s archive of InfluxData (InfluxDB Cloud)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/influxdata/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2
- Uptime (vendor-reported): 99.76% free of major/critical incidents, 97.50% free of any incident; outage time 1 h 47 min, incident time 18 h 32 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/influxdata/2020/11.md) · Next: [January 2021](https://rewindex.com/company/influxdata/2021/01.md) · [All months](https://rewindex.com/company/influxdata/reports.md) · [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [query errors in aws-us-west](https://rewindex.com/company/influxdata/incidents/xj84kdf0zh3j.md) | major | 2020-12-10 01:43 UTC | 2020-12-10 02:54 UTC | 1.2 h | resolved |
| [Intermittent API timeouts](https://rewindex.com/company/influxdata/incidents/zm3fqpq0gvz3.md) | major | 2020-12-12 00:37 UTC | 2020-12-12 01:13 UTC | 36 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [query errors in aws-us-west](https://rewindex.com/company/influxdata/incidents/xj84kdf0zh3j.md) | major | 2020-12-10 01:43 UTC | 2020-12-10 02:54 UTC | 1.2 h | resolved |
| [Intermittent API timeouts](https://rewindex.com/company/influxdata/incidents/zm3fqpq0gvz3.md) | major | 2020-12-12 00:37 UTC | 2020-12-12 01:13 UTC | 36 min | resolved |
| [Increased 500 errors writing to us-east-1](https://rewindex.com/company/influxdata/incidents/xzvbkhvmv79s.md) | minor | 2020-12-16 13:56 UTC | 2020-12-16 14:27 UTC | 31 min | resolved |
| [Usage page is under-reporting usage](https://rewindex.com/company/influxdata/incidents/z26lbsz4wy64.md) | minor | 2020-12-21 23:35 UTC | 2020-12-22 15:49 UTC | 16 h | resolved |

## Cite this

InfluxData (InfluxDB Cloud) posted 4 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/influxdata/2020/12
- Citation: InfluxData (InfluxDB Cloud), “InfluxData (InfluxDB Cloud) in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/2020/12 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): InfluxData (InfluxDB Cloud) in December 2020 (2020-12-01)](https://rewindex.com/company/influxdata/2020/12)`


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Canonical: https://rewindex.com/company/influxdata/2020/12 · Markdown: https://rewindex.com/company/influxdata/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:43.529Z