# InfluxData (InfluxDB Cloud) in July 2020: incidents, uptime and changes

> InfluxData (InfluxDB Cloud) in July 2020: 3 incidents on its status page (1 major or critical), 99.95% free of major or critical incidents (vendor-reported). From Rewindex’s archive of InfluxData (InfluxDB Cloud)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/influxdata/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.95% free of major/critical incidents, 99.05% free of any incident; outage time 22 min, incident time 7 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/influxdata/2020/06.md) · Next: [August 2020](https://rewindex.com/company/influxdata/2020/08.md) · [All months](https://rewindex.com/company/influxdata/reports.md) · [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Web UI Authentication Failures](https://rewindex.com/company/influxdata/incidents/ykk17qc47sx2.md) | major | 2020-07-29 17:00 UTC | 2020-07-29 17:22 UTC | 22 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating diminished availability of queries in us-west-2](https://rewindex.com/company/influxdata/incidents/ypbff3xj4w5j.md) | minor | 2020-07-03 13:29 UTC | 2020-07-03 19:34 UTC | 6.1 h | resolved |
| [Intermittent UI error: record is missing label windowPeriod](https://rewindex.com/company/influxdata/incidents/6yg93g7wfjr0.md) | minor | 2020-07-24 16:29 UTC | 2020-07-24 17:05 UTC | 36 min | resolved |
| [Web UI Authentication Failures](https://rewindex.com/company/influxdata/incidents/ykk17qc47sx2.md) | major | 2020-07-29 17:00 UTC | 2020-07-29 17:22 UTC | 22 min | resolved |

## Cite this

InfluxData (InfluxDB Cloud) posted 3 status incidents in July 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/influxdata/2020/07
- Citation: InfluxData (InfluxDB Cloud), “InfluxData (InfluxDB Cloud) in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/2020/07 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): InfluxData (InfluxDB Cloud) in July 2020 (2020-07-01)](https://rewindex.com/company/influxdata/2020/07)`


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Canonical: https://rewindex.com/company/influxdata/2020/07 · Markdown: https://rewindex.com/company/influxdata/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:12.004Z