# InfluxData (InfluxDB Cloud) in April 2020: incidents, uptime and changes

> InfluxData (InfluxDB Cloud) in April 2020: 4 incidents on its status page (3 major or critical), 99.16% free of major or critical incidents (vendor-reported). From Rewindex’s archive of InfluxData (InfluxDB Cloud)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/influxdata/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 1
- Uptime (vendor-reported): 99.16% free of major/critical incidents, 96.56% free of any incident; outage time 6 h 2 min, incident time 24 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/influxdata/2020/03.md) · Next: [May 2020](https://rewindex.com/company/influxdata/2020/05.md) · [All months](https://rewindex.com/company/influxdata/reports.md) · [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [WebUI logins fail to complete](https://rewindex.com/company/influxdata/incidents/g8fr8gjcmvk3.md) | critical | 2020-04-17 03:31 UTC | 2020-04-17 05:21 UTC | 1.8 h | resolved |
| [Web/API availability](https://rewindex.com/company/influxdata/incidents/ydj2yqj6mw4j.md) | major | 2020-04-15 17:10 UTC | 2020-04-15 19:01 UTC | 1.9 h | resolved |
| [Authorization Errors](https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq.md) | major | 2020-04-26 12:39 UTC | 2020-04-26 15:00 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Web/API availability](https://rewindex.com/company/influxdata/incidents/ydj2yqj6mw4j.md) | major | 2020-04-15 17:10 UTC | 2020-04-15 19:01 UTC | 1.9 h | resolved |
| [WebUI logins fail to complete](https://rewindex.com/company/influxdata/incidents/g8fr8gjcmvk3.md) | critical | 2020-04-17 03:31 UTC | 2020-04-17 05:21 UTC | 1.8 h | resolved |
| [Problem in reporting Query Duration metrics for cloud 2 users](https://rewindex.com/company/influxdata/incidents/nm3d7w24vj0z.md) | minor | 2020-04-21 01:09 UTC | 2020-04-21 19:53 UTC | 19 h | resolved |
| [Authorization Errors](https://rewindex.com/company/influxdata/incidents/2k3695sm0fdq.md) | major | 2020-04-26 12:39 UTC | 2020-04-26 15:00 UTC | 2.4 h | resolved |

## Cite this

InfluxData (InfluxDB Cloud) posted 4 status incidents in April 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/influxdata/2020/04
- Citation: InfluxData (InfluxDB Cloud), “InfluxData (InfluxDB Cloud) in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/influxdata/2020/04 (CC BY 4.0).
- Markdown link: `[InfluxData (InfluxDB Cloud): InfluxData (InfluxDB Cloud) in April 2020 (2020-04-01)](https://rewindex.com/company/influxdata/2020/04)`


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Canonical: https://rewindex.com/company/influxdata/2020/04 · Markdown: https://rewindex.com/company/influxdata/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:33.400Z