# imgix: Elevated SSL/TLS expiration errors for custom domains

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-26 14:55 UTC · Resolved: 2024-11-26 17:37 UTC · Duration: 2.7 h
- Updates: 3 · Affected components: Content Delivery Network, Content Delivery Network - Content Delivery Network, Rendering Infrastructure
- [Vendor status page: https://stspg.io/bp2wl9cy368w](https://stspg.io/bp2wl9cy368w)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Timeline of updates

- **investigating** 2024-11-26 14:55 UTC: We are investigating an issue with SSL certificate renewals for a small subset of our custom domains. Reports indicate that SSL certificates have expired and images might not be accessible over https, when using custom domains
- **investigating** 2024-11-26 15:39 UTC: We are continuing to investigate this issue.
- **resolved** 2024-11-26 17:37 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-11-26 14:55 UTC: [Major incident: Elevated SSL/TLS expiration errors for custom domains](https://rewindex.com/change/id2340376c9a1a7.md)


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Canonical: https://rewindex.com/company/imgix/incidents/v117vjbm28fk · Markdown: https://rewindex.com/company/imgix/incidents/v117vjbm28fk.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/v117vjbm28fk · Generated 2026-10-20T00:05:54.167Z