# imgix: Elevated 500-level rates

> imgix status incident “Elevated 500-level rates” on 2017-02-02: impact none (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/imgix/incidents/k3kvpylc89fq
Last updated: 2017-02-02T22:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-02-02 20:58 UTC · Resolved: 2017-02-02 22:59 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.imgix.com/incidents/k3kvpylc89fq](https://status.imgix.com/incidents/k3kvpylc89fq)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Timeline of updates

- **resolved** 2017-02-02 22:59 UTC: The situation is resolved. We encountered some bottlenecks in our service that caused a backlog in requests, resulting in an uptick of 500-level errors. An operator error also occurred while we worked to move traffic and reduce the errors. After the error was fixed, the backlog of requests came through and completed correctly.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by imgix, started 2017-02-02 20:58 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/imgix/incidents/k3kvpylc89fq
- Citation: imgix, “Elevated 500-level rates” (2017-02-02 20:58 UTC). Archived by Rewindex: https://rewindex.com/company/imgix/incidents/k3kvpylc89fq (CC BY 4.0).
- Markdown link: `[imgix: Elevated 500-level rates (2017-02-02)](https://rewindex.com/company/imgix/incidents/k3kvpylc89fq)`


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Canonical: https://rewindex.com/company/imgix/incidents/k3kvpylc89fq · Markdown: https://rewindex.com/company/imgix/incidents/k3kvpylc89fq.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/k3kvpylc89fq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:49:05.670Z