# imgix: Assets not displaying in Asset Manager

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-05-09 05:13 UTC · Resolved: 2024-05-09 15:44 UTC · Duration: 11 h
- Updates: 2 · Affected components: Web Administration Tools
- [Vendor status page: https://stspg.io/hjt6yvbdtcs7](https://stspg.io/hjt6yvbdtcs7)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Timeline of updates

- **identified** 2024-05-09 05:13 UTC: We have identified an issue that is causing assets to not display in the Asset Manager within the imgix dashboard. A fix has been deployed which is gradually restoring the Asset Manager.  We expect all assets to be visible again in the Asset Manager within a few hours.  The imgix Rendering API is not affected.
- **resolved** 2024-05-09 15:44 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-05-09 05:13 UTC: [Major incident: Assets not displaying in Asset Manager](https://rewindex.com/change/i8f90a976262263.md)


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Canonical: https://rewindex.com/company/imgix/incidents/jhfxzjtnt0xp · Markdown: https://rewindex.com/company/imgix/incidents/jhfxzjtnt0xp.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/jhfxzjtnt0xp · Generated 2026-10-20T00:14:49.117Z