# imgix: Investigating issues with changing account plans

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-28 17:48 UTC · Resolved: 2025-10-28 17:58 UTC · Duration: 10 min
- Updates: 2 · Affected components: Web Administration Tools
- [Vendor status page: https://stspg.io/pmr2r8zst8gj](https://stspg.io/pmr2r8zst8gj)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Timeline of updates

- **investigating** 2025-10-28 17:48 UTC: We are investigating issues with upgrading/downgrading account plans through the dashboard. In the meantime, please reach out to our support team if you need to change your plan.
- **resolved** 2025-10-28 17:58 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/imgix/incidents/5by54mxzt3q4 · Markdown: https://rewindex.com/company/imgix/incidents/5by54mxzt3q4.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/5by54mxzt3q4 · Generated 2026-10-20T02:21:25.905Z