# HubSpot: Files hosted in File Manager are not loading for some customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-11-19 14:00 UTC · Resolved: 2018-11-19 14:32 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/y0nfw0wx98rs](https://status.hubspot.com/incidents/y0nfw0wx98rs)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-11-19 14:32 UTC: We are no longer seeing any issues loading files hosted in File Manager. We've identified the cause of the issue as temporary outage with one of our content delivery networks. The incident has been fully resolved and your files should be loading correctly now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/hubspot/incidents/y0nfw0wx98rs · Markdown: https://rewindex.com/company/hubspot/incidents/y0nfw0wx98rs.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/y0nfw0wx98rs · Generated 2026-10-18T12:43:30.318Z